Once your order has been dispatched, we will send a shipping confirmation email containing a tracking link or tracking number.
How to track your order
- Open the shipping confirmation email sent to the email address used at checkout.
- Select the tracking link, or copy the tracking number into the carrier's tracking page.
- Use the carrier's latest scan to follow the package's progress.
Estimated timing
- Processing: In-stock items are normally prepared within 1–3 business days after payment is confirmed.
- Transit: Delivery is estimated at 5–8 business days after dispatch.
Processing and transit are separate periods. Business days exclude weekends and public holidays. These timeframes are estimates and may be affected by the destination, carrier handling, customs, weather, or other circumstances outside the carrier's control.
Custom or made-to-order pieces require additional processing. Please use the timeframe shown on the relevant product page or provided in your order communication.
Tracking has not updated
A carrier may need some time after dispatch to register the first tracking scan. If you cannot find your shipping confirmation or the tracking status remains inactive for an extended period, email support@latiera.com with your order number and the email address used at checkout.
For full delivery information, see our Shipping & Delivery page.
